Self-service visibility for your clients

Customer Portal & Tracking

Give customers a branded portal to track shipments, download documents and view invoices — without calling your team.

Overview

What Customer Portal & Tracking does for you

"Where is my shipment?" is the most common — and most interruptive — question in logistics. The Customer Portal answers it before it is asked.

Clients log in to see live milestones, documents and statements drawn straight from the operational system, with optional email notifications at key events.

Capabilities

Everything you need, nothing you don't

  • Shipment tracking

    Milestone timelines for every active and past shipment.

  • Document downloads

    Self-service access to approved shipping and customs documents.

  • Invoices & statements

    Outstanding balances and invoice copies on demand.

  • Event notifications

    Automatic emails when key milestones are reached.

  • Your branding

    Present the portal under your company name and colours.

  • Role-based access

    Control which users at each client see what.

Works even better with

Every Raghsys module shares the same data, so adding another one is a configuration step — not a new project.

Ready when you are

See Customer Portal & Tracking in action

Book a walkthrough tailored to your business. We will show you the workflows that matter to you — with your kind of shipments, documents and reports.